Frequently Asked Questions

Close up of handle bars on electric foldable e bike.

What is the weight limit?

The weight limit on the Lite foldable bike  is 100kg, Lite + folding electric bike 110kg and for both the Max and Max+ foldable electric bikes it is 150kg.

Do I need to be physically fit or a keen cyclist?

Not at all, that is the beauty of these folding electric bikes! The electric assistance can be used to fall back on if you're not confident or gradually used less to build up your fitness.

How long does the battery last?

The range of the bike is up to 50km for both Lite models and up to 90km on both Max. Ranges for all folding electric bikes depend on the conditions of the terrain and mode used.

Is it heavy?

The e-go bike is one of the lightest foldable electric bikes on the market! The Lite is just 15kg, Lite+ is 18kg, Max is 20kg and Max+ is 25kg.

What is the current UK law regarding electric bikes

The law allows you to use these folding electric bikes as you would a non motorised cycle, as long as the motor is no bigger than 250w and the top speed does not exceeds 25kph. Beware of any bike that exceed these limits as they would be treated as a Moped/Scooter

How much is delivery?

We offer Free Delivery on our folding electric bikes, this is a 48 hour fully insured service with Hermes or Parcel Force.  

This free service does exclude: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland, PO Box. If you live in one of these areas please email for a quote. 

Black foldable electric bike up against tree in woodland.

What is the top speed?

The top speed on all our folding electric bikes is 25km/h. (in electric mode) This complies with current UK electric bike law. All our foldable electric bikes are UK law compliant.

What are the different modes?

All e-go folding electric bikes comes with three different modes click here to find out what these do. 

Is it available in any other colour?

All models of e-go folding electric bikes are all currently available in black, white and red. 

What about spare parts?

We stock all major parts so contact us should you need to source something. 

Is it easy to fold up?

Yes, very! All our folding electric bikes bikes fold easily in just a few steps. Click here to see a quick video we made to show just how easy it is to fold the e-go Lite foldable electric bike.

Can I go and view the bike somewhere?

Yes, click here to view our stockists page to find out where to see e-go folding electric bikes. 

Black foldable electric bike folded up next to doorway.

Does the bike come with a warranty?

Yes e-go folding electric bikes are from UK stock and come with a full 12 month warranty against manufacturing and material defects, this does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage, or any use of the product that's inconsistent with the operating instructions as laid out in our user manual.

Does the bike comply with european standards?

Yes all our folding electric bikes are CE compliant and comply with EN15194 & EN14764 tests.

Which folding electric bike is best for me?

With four foldable electric bikes to choose from you need to consider which best suits your needs. Click here to see our folding electric bike handy comparison chart to make this as easy as possible. If you have further questions, don't hesitate to contact us!

Still got a question?

If you haven't found the answer to your folding electric bike question contact us below or via one of our social media channels.